Are matcha & customised drinks actually helping specialty coffee shops?
Estimated reading time: 9 minutes Key takeaways Rising coffee, energy, and labour costs are squeezing specialty coffee shop margins. Matcha and cold foam have no...
Jacopo is a freelance food and specialty coffee writer with a cross-cultural background spanning Italy and Poland. He focuses on coffee culture, trends, and storytelling across the industry. Alongside his writing, he has experience working in a food tech startup, and balances his studies and professional work with hands-on experience as a barista.
Why hospitality is one of the hardest parts of running a coffee shop
Estimated reading time: 7 minutes Key takeaways Hospitality, not just coffee quality, drives repeat visits to cafés. Customers will pay up to 16% more for...