Café Management

February 17, 2021

Service vs hospitality: Breaking down coffee's customer experience

Why do customers keep going back to one particular coffee shop when they have dozens to choose from? For some, it might be the quality of the coffee they drink; for others, it might be a case of affordability. However, for many coffee consumers, the decision is grounded in the… read more

January 11, 2021

What Is The Café Cubano?

All across Latin America, coffee producing countries have traditional ways of preparing coffee that have been passed down from generation to generation. The café cubano, ...read more