September 23, 2026As automation accelerates, does coffee need to invest more in baristas?
Estimated reading time: 8 minutes Key takeaways Automation should remove repetitive tasks, not the value of hospitality. Roasting and inventory automate fastest; guest connection still can't. Connection, teaching, and community building are skills machines can't replace. Owners' use of automation's savings decides whether baristas actually benefit. Automation has changed how the coffee industry works, from farm to café counter. Producers use machinery to cut manual labour, and roasters rely on… read more
Estimated reading time: 8 minutes Key takeaways Automation should remove repetitive tasks, not the value of hospitality. Roasting and inventory automate fastest; guest connection still can't. Connection, teaching, and community building are skills machines can't replace. Owners' use of automation's… read more