A Coffee Shop Owner’s Guide to Handling Food & Dairy Allergies
Everything from almond milk to nut brownies can trigger severe reactions in allergy sufferers. If your coffee shop isn’t prepared for this, it could lead ...read more
Supporting Baristas Through Covid-19: Cafés, Customers & Companies
Covid-19 has affected everyone across the coffee supply chain, from producers through to baristas. More than 90% of cafés around the world have had to ...read more
The Success Of Locally-Produced Coffee In The Philippines
Philippine farmers have grown coffee for hundreds of years. The country has produced commercial robusta for decades, with specialty arabica production making up a tiny ...read more
What Is a Cappuccino & How Has It Developed Over Time?
The cappuccino is a staple in coffee shops all over the world. It’s classically characterised by its dry, foamed milk top. However, it’s not as ...read more
What Is a Cortado?
A customer walks into your coffee shop and orders a cortado. Depending on your perspective or where you are in the world, you could give ...read more
Managing Customer Expectations in Your Coffee Shop
To run a specialty coffee shop, you need an experienced and passionate team of staff members at your side. However, your success will depend on ...read more
How to Minimize Injury & Maximize Comfort Behind The Bar
Spending hours on your feet, interacting with customers, operating machines, and preparing drinks are just some of the tasks that baristas complete daily. There’s a ...read more
How Temperature Can Impact Your Experience of Coffee
Have you ever been enjoying a hot cup of coffee, but noticed that once it starts to cool, the flavours and aromas seem to change? ...read more
How to Adjust Espresso Extraction & Create New Recipes
The extraction of your new single origin espresso is off: what do you do? Adjust the dose? Grind size? Water temperature? Or perhaps it’s about ...read more
What’s Next? Career Development Options For Baristas
Being a barista can be fascinating and rewarding. It can also be demanding and is often low paid. Many baristas see the job as a ...read more
How Much & Why Do You Tip Your Barista?
Depending on where you are and where you’re from, tipping can be something that you don’t think twice about or a slightly awkward and confusing ...read more
Pressure Profiles, Pulsing & The 3 Phases of Espresso Extraction
Espresso extraction might be quick, but it’s not simple. Both chemically and physically, there’s a lot going on inside that coffee puck when you pull ...read more
Pura Vida: A Specialty Coffee Cocktail Recipe
This cocktail was the winner of the BARista Night Cold Brew Cocktail Throw Down, which was held at Grato in West Palm Beach in 2017. ...read more
How to Include Non-Dairy Milks in Your Coffee Shop Menu
Plant-based milks are more popular than ever before, with worldwide sales projected to exceed US $34 billion by 2024. But each non-dairy milk has a ...read more
A Barista’s Guide to a Successful Work Shift
Are you a new barista unsure of how to manage your shift? Or an experienced barista who sometimes finds things getting disorganised behind the bar? ...read more
Dialing In The Dollars: Tips For Serving a High-Value Coffee
It’s half an hour before the shop opens. You’re getting ready to dial in, staring down this bag of coffee that, after weeks and possibly ...read more