February 16, 2023

The barista-to-roaster career step may not be as logical as it seems

For many baristas, a passion for high-quality coffee and excellent customer service is what drives them to work in specialty coffee. Alongside this, many develop...

September 13, 2021

Customer service, coffee education & management: What does a head barista do?

Much like it will for a Head of Coffee, a head barista’s job description will naturally vary from company to company. Each coffee shop is...