October 18, 2022

How can coffee shops expand into other international markets?

Around the world, there are many examples of coffee shops and roasters that have expanded into international markets. And while many of these businesses are...

October 10, 2022

Why should the espresso machine be the centrepiece of your coffee shop?

As espresso machine technology and design have evolved over the past decade, more and more coffee shops have focused on the placement of their flagship...

September 8, 2022

How can coffee shops hire & retain long-term staff?

For many baristas and coffee shop staff, passion and interest are two of the biggest motivators to work in specialty coffee. However, just like many...

September 7, 2022

Are specialty coffee shops becoming more common in airports?

Among many other food and beverage outlets, coffee shops are a common sight in airports around the world. They provide travellers with a space to...

August 22, 2022

How can coffee shops reduce single-use cup waste? 

Single-use cups are used by coffee shops all around the world. However, with consumers becoming increasingly conscious of their environmental impact, it’s clear that more...

August 17, 2022

Designing an autumn menu for your coffee shop

There’s no doubt that seasonality plays an important role in influencing consumer behaviour. As warmer weather sets in, coffee drinkers tend to opt for colder...

August 3, 2022

Why is staff turnover an issue for coffee shops?

For some years now, high rates of staff turnover have been an issue in the hospitality sector, including coffee shops. For instance, according to research...

June 16, 2022

Using software and data to improve performance in coffee shops

Technology has never been so prominent in the coffee industry. Over the past few years, the increasing use of data has helped producers, roasters, and...

March 3, 2022

Opening & managing multiple coffee shops effectively

For coffee shop owners, the natural next step after launching a single successful coffee shop is to open more and more locations. If done correctly,...

February 9, 2022

Should coffee shops ban laptops?

Coffee shops are widely considered social hubs in many communities and neighbourhoods around the world. They exist as places for people to connect and interact...

December 9, 2021

Exploring Greek coffee shop culture

Greece is one of the oldest and most prominent coffee consuming markets in the world. It’s estimated that as early as the 17th century, there...

November 10, 2021

Six coffee consumer trends around the world & how café owners can adapt to them

Around the world, there’s no denying that consumer tastes change across every sector, from food and beverage to fashion, electronics, and media. Coffee is no...

November 9, 2021

How can coffee shops diversify into offering different products?

Cafés and roasters have a core product that is – and always will be – the focus of their business: coffee. Selling drinks and bags...

November 2, 2021

A coffee shop owner’s guide to finding a wholesale roaster

Whether you’re thinking of opening a coffee shop or have owned one for a while, choosing where to source your coffee from is one of...

July 22, 2021

How is automation shaping the coffee industry?

Third wave coffee culture has become synonymous with the craft of making coffee – phrases like “hand-roasted” or “brewed by hand” are commonly used to...