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Recent Articles

September 21, 2026

Running a multi-roaster coffee shop is harder than you think

September 15, 2026

Opening a coffee shop in 2026: What's actually changed?

September 3, 2026

What makes a truly excellent coffee shop?

August 17, 2026

How can cafés increase their ticket value per order?

July 28, 2026

Can table service be the differentiator that coffee shops need?

September 28, 2026

Is tipping fatigue affecting coffee shops?

Estimated reading time: 7 minutes Key takeaways Tipping has changed from a token of appreciation for great service into a guilt-driven obligation. Most Americans see tipping as excessive, with fewer tipping generously. Coffee shops face particular strain due to low-cost, quick transactions. Wages independent of tips could ease pressure on baristas and customers. Tipping, once a token of appreciation for good service, increasingly feels like a second bill, according to… read more

Estimated reading time: 7 minutes Key takeaways Tipping has changed from a token of appreciation for great service into a guilt-driven obligation. Most Americans see tipping as excessive, with fewer tipping generously. Coffee shops face particular strain due to low-cost,… read more

December 21, 2017

Specialty Coffee & Artisanal Maple: More Similar Than You Realize

A carefully harvested, small-batch product full of complex flavor notes – many of which are the result of terroir and processing. I could be writing...

November 14, 2017

Tea Brew Guide: How Water Quality Affects Flavors & Clarity

Your tea is only as good as your water. Perhaps you’re a consumer wanting to enjoy the subtle flavors of Japanese matcha or Yunnan Pu’erh....

September 7, 2017

Specialty Tea: An Introduction to Tea Cupping

Drinking specialty tea is an adventure in flavors, origins, aromas, and more. And there’s no better way to appreciate the complexities of a high-quality tea...

July 5, 2017

Do You Know The 6 Different Kinds of Specialty Tea?

There are over 20,000 different teas in the world, according to Mary Lou and Robert J. Heiss in The Tea Enthusiast’s Handbook: A Guide to...

April 26, 2017

How to Cup Cascara & Evaluate Quality

Welcome to the first day of cascara class. Interest in cascara and cascara-based drinks is booming across the specialty world. People are experimenting with processing...

April 14, 2017

Craft Beer & Specialty Coffee: More Similar Than You Realise

Whether it’s a Belgian pale ale, Irish stout, or Brock, there’s nothing better than a cool beer on a warm day. Unless, of course, it’s...

March 18, 2017

Medicine-Infused Tea & Coffee: Is This The Future?

“Man, I have a headache. I need a coffee.” But imagine if that wasn’t just because you’re addicted to caffeine, but rather because your coffee was...

October 4, 2016

Nitro Cold Brew: Is Coffee Following Craft Beer?

“It’s where craft beer was two or three years ago,” Tyler Jones tells me. He’s speaking of the cold brew coffee he saw at SCAA...

November 11, 2015

Coffee and Beer: A Brewista’s Paradise

When you think of the beverages that get you through the day, what comes to mind? I bet you thought of two things almost immediately:...