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Recent Articles

August 3, 2022

Why is staff turnover an issue for coffee shops?

June 16, 2022

Using software and data to improve performance in coffee shops

May 9, 2022

Career progression for specialty coffee baristas

March 3, 2022

Opening & managing multiple coffee shops effectively

February 9, 2022

Should coffee shops ban laptops?

August 17, 2022

Designing an autumn menu for your coffee shop

There’s no doubt that seasonality plays an important role in influencing consumer behaviour. As warmer weather sets in, coffee drinkers tend to opt for colder beverages, whereas the number of hot coffee beverages usually increases during the colder months. Seasonal signature drinks have also become commonplace in coffee shops across the world. One of the most prominent examples is the pumpkin spice latte (popularised by Starbucks) which is now found… read more

There’s no doubt that seasonality plays an important role in influencing consumer behaviour. As warmer weather sets in, coffee drinkers tend to opt for colder beverages, whereas the number of hot coffee beverages usually increases during the colder months. Seasonal… read more

March 10, 2020

What Is Kombucha?

If you’ve visited a coffee shop recently or browsed the drinks aisle of your local supermarket, there’s a good chance you’ll have seen bottles of...

November 25, 2019

Chocolate & Wine: How to Plan a Perfect Match

Most people would agree that wine and chocolate make a great combination. However, some wines will go better with certain chocolates than others, and vice...

November 1, 2019

A Coffee Shop Owner’s Guide to Handling Food & Dairy Allergies

Everything from almond milk to nut brownies can trigger severe reactions in allergy sufferers. If your coffee shop isn’t prepared for this, it could lead...

June 1, 2018

Why Taiwan’s High Mountain Oolong Tea Is Brewing Up a Storm

Walk down a Taiwanese street, and it won’t take you long to notice the tea shops. You’ll see teenagers slurping boba or bubble tea –...

January 30, 2018

Pu’er: The Fermented Tea That Everyone Wants to Try

Deep within the forests of Yunnan, China, a special type of tea is made, one that is unlike any other: Pu’er. Pu’er tea has been...

December 21, 2017

Specialty Coffee & Artisanal Maple: More Similar Than You Realize

A carefully harvested, small-batch product full of complex flavor notes – many of which are the result of terroir and processing. I could be writing...

November 14, 2017

Tea Brew Guide: How Water Quality Affects Flavors & Clarity

Your tea is only as good as your water. Perhaps you’re a consumer wanting to enjoy the subtle flavors of Japanese matcha or Yunnan Pu’erh....

September 7, 2017

Specialty Tea: An Introduction to Tea Cupping

Drinking specialty tea is an adventure in flavors, origins, aromas, and more. And there’s no better way to appreciate the complexities of a high-quality tea...

July 5, 2017

Do You Know The 6 Different Kinds of Specialty Tea?

There are over 20,000 different teas in the world, according to Mary Lou and Robert J. Heiss in The Tea Enthusiast’s Handbook: A Guide to...

April 26, 2017

How to Cup Cascara & Evaluate Quality

Welcome to the first day of cascara class. Interest in cascara and cascara-based drinks is booming across the specialty world. People are experimenting with processing...

April 14, 2017

Craft Beer & Specialty Coffee: More Similar Than You Realise

Whether it’s a Belgian pale ale, Irish stout, or Brock, there’s nothing better than a cool beer on a warm day. Unless, of course, it’s...

March 18, 2017

Medicine-Infused Tea & Coffee: Is This The Future?

“Man, I have a headache. I need a coffee.” But imagine if that wasn’t just because you’re addicted to caffeine, but rather because your coffee was...

October 4, 2016

Nitro Cold Brew: Is Coffee Following Craft Beer?

“It’s where craft beer was two or three years ago,” Tyler Jones tells me. He’s speaking of the cold brew coffee he saw at SCAA...

November 11, 2015

Coffee and Beer: A Brewista’s Paradise

When you think of the beverages that get you through the day, what comes to mind? I bet you thought of two things almost immediately:...