Café Management

Most of the world’s best-known café chains started off as a single neighbourhood coffee shop. While some café owners set out to simply serve good...

The last few months have certainly not been easy for coffee shops. When the Covid-19 pandemic first hit, most cafés across the world were forced...

A customer’s perception of a café starts to form in the second that they walk through its door. It can take moments for them to...

The chai latte is hot, milky, fragrant, gently spicy, and popular in cafés everywhere. However, despite the fact that it’s served in coffee shops and...

Opening a coffee shop can be expensive. Alongside buying stock and hiring staff, you also have to look for available premises, which is a major...

Most specialty coffee shops offer a house blend that delivers a reliable flavour day after day. Typically, this will be a balanced, versatile coffee that...

Ingredient waste can be costly for your coffee shop. While it rarely occurs in large quantities, the cost of an errant splash or spill of...

As a coffee shop owner, customers will rely on you to serve them great coffee every single day. While buying the right beans is a...

Does your coffee shop customise its menu with seasonal coffee offerings? While coffee beans are available all year round, different harvest seasons take place at...

Vegan, earth-conscious, experience-seeking, Instagram-shunning, pour-over-drinking, pour-over-avoiding, quality-orientated, convenience-orientated: the customer market is rapidly evolving and at times contradictory. Coffee shop owners who don’t adapt to...

Coffee shops are a place where people go to enjoy specialty coffee, as well as work and socialise. These spaces are also amongst the worst...

If you operate a café, you’ll want to keep up with the specialty coffee trends that apply to your business and find a way to...

Enter a coffee shop and order a Spanish Latte, and you’ll probably receive an espresso-based drink made with both milk and condensed milk. However, visit...

A few years ago, you would struggle to find any coffee shops offering oat milk as a non-dairy alternative. Yet today, oat milk is everywhere...

Introducing new customers to specialty coffee or converting coffee enthusiasts to new origins and exotic varieties is one of the great things about operating a...

The piccolo latte is a mysterious drink. This little milk beverage can be hard to find and is commonly misunderstood. However, it can be a...