Café Management

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Recent Articles

December 18, 2019

Managing Customer Expectations in Your Coffee Shop

December 17, 2019

How to Minimize Injury & Maximize Comfort Behind The Bar

November 18, 2019

How Temperature Can Impact Your Experience of Coffee

November 1, 2019

A Coffee Shop Owner's Guide to Handling Food & Dairy Allergies

September 20, 2019

How to Adjust Espresso Extraction & Create New Recipes

October 8, 2020

Supporting Baristas Through Covid-19: Cafés, Customers & Companies

Covid-19 has affected everyone across the coffee supply chain, from producers through to baristas. More than 90% of cafés around the world have had to close their doors at some point. And while the impact for some coffee shops has been manageable, for many, the sudden loss of business has been devastating.  Unfortunately, as much as this affects coffee shops, it also affects the people who work in them, too.… read more

Covid-19 has affected everyone across the coffee supply chain, from producers through to baristas. More than 90% of cafés around the world have had to close their doors at some point. And while the impact for some coffee shops has… read more

November 1, 2019

A Coffee Shop Owner’s Guide to Handling Food & Dairy Allergies

Everything from almond milk to nut brownies can trigger severe reactions in allergy sufferers. If your coffee shop isn’t prepared for this, it could lead...

September 20, 2019

How to Adjust Espresso Extraction & Create New Recipes

The extraction of your new single origin espresso is off: what do you do? Adjust the dose? Grind size? Water temperature? Or perhaps it’s about...

September 13, 2019

How to Create a Coffee Shop Food Menu That Minimises Waste

Specialty coffee may be at the heart of your café, but a good coffee shop also has a food menu that encourages customers to stay...

September 5, 2019

How Much Should You Pay Your Baristas?

Baristas are an essential part of the success or failure of your coffee shop, and their wages likely make up a large part of your...

August 21, 2019

How Long Should It Take You to Train Your Baristas?

The list of things you need to train your baristas on is long. There’s pulling espresso shots, steaming silky-smooth milk, pouring symmetrical latte art, preparing...

August 19, 2019

Planning For a Positive Work Culture in Your Coffee Shop

Demotivated employees, sloppy work, and resignations from your best team members: all things that can make a coffee shop unprofitable. And all of them can...

August 12, 2019

How to Make Your Coffee Shop More Accessible

What do you think about when you enter a coffee shop? Do you have to consider whether you can easily move around the space? Perhaps...

August 2, 2019

How Much & Why Do You Tip Your Barista?

Depending on where you are and where you’re from, tipping can be something that you don’t think twice about or a slightly awkward and confusing...

July 25, 2019

Pura Vida: A Specialty Coffee Cocktail Recipe

This cocktail was the winner of the BARista Night Cold Brew Cocktail Throw Down, which was held at Grato in West Palm Beach in 2017....

July 24, 2019

Tips to Improve Financial Efficiency in Your Coffee Shop

Does your café have excellent coffee? Great baristas? Is it a welcoming space where people like to meet? Managing a successful coffee shop means keeping...

July 12, 2019

Boosting Coffee Shop Profits Through Engaging Retail Offerings

Your shop’s been humming along smoothly for a while now. You have good coffee and a growing customer base that keeps coming back for more....

July 5, 2019

How to Include Non-Dairy Milks in Your Coffee Shop Menu

Plant-based milks are more popular than ever before, with worldwide sales projected to exceed US $34 billion by 2024. But each non-dairy milk has a...

July 1, 2019

Coffee Business Management: What Do You Need to Train Staff?

Roastery, coffee shop, trader, farm and mill: no matter where your business sits along the coffee supply chain, having a well-trained staff is vital to...

June 12, 2019

The Benefits of The Social Enterprise Model in Coffee

According to the Financial Times, a third of start-ups now strive to include positive social impact in their business model. The same article states that...

May 30, 2019

A Café Owner’s Guide to Scheduling

A successful café is based on many factors, but one crucial component is your staffing and scheduling. Too few baristas on shift can mean long...

May 17, 2019

How to Design an Effective Barista Training Programme

Training is an essential part of any business, and café ownership is no exception. There’s more to becoming a good barista than stepping behind a...