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Estimated reading time: 7 minutes Key takeaways Great coffee alone no longer sets top cafés apart. Hospitality, service, and staff training define true coffee shop excellence. Home brewing raises the bar for what cafés must offer. Hiring and consistent standards matter more than technical barista skill. Some cafés nail every element of coffee service. The espresso and batch brew are dialled in, the latte art is crisp and symmetrical, and… read more
Estimated reading time: 7 minutes Key takeaways Great coffee alone no longer sets top cafés apart. Hospitality, service, and staff training define true coffee shop excellence. Home brewing raises the bar for what cafés must offer. Hiring and consistent standards… read more
Busy coffee shops thrive when a team of well-coordinated and intuitive baristas are working behind the bar. With streamlined workflow and excellent communication skills, baristas...
According to the National Coffee Association’s (NCA) fall 2023 National Coffee Data Trends report, consumption of cold brew in the US alone has increased by...
In coffee shops around the world, cold brew is one of the most popular beverages. According to Technavio, by 2027, the value of the global...
Around the world, there are many examples of coffee shops and roasters that have expanded into international markets. And while many of these businesses are...
As espresso machine technology and design have evolved over the past decade, more and more coffee shops have focused on the placement of their flagship...
In today’s competitive specialty coffee market, it’s important for coffee shops to stand out. One of the many ways they can do this is by...
For many baristas and coffee shop staff, passion and interest are two of the biggest motivators to work in specialty coffee. However, just like many...
Single-use cups are used by coffee shops all around the world. However, with consumers becoming increasingly conscious of their environmental impact, it’s clear that more...
There’s no doubt that seasonality plays an important role in influencing consumer behaviour. As warmer weather sets in, coffee drinkers tend to opt for colder...
For some years now, high rates of staff turnover have been an issue in the hospitality sector, including coffee shops. For instance, according to research...
Technology has never been so prominent in the coffee industry. Over the past few years, the increasing use of data has helped producers, roasters, and...
For many baristas, a passion for high-quality coffee is one of the main reasons they work in the specialty coffee industry. But alongside this enthusiasm,...
For coffee shop owners, the natural next step after launching a single successful coffee shop is to open more and more locations. If done correctly,...
Coffee shops are widely considered social hubs in many communities and neighbourhoods around the world. They exist as places for people to connect and interact...
Greece is one of the oldest and most prominent coffee consuming markets in the world. It’s estimated that as early as the 17th century, there...
Around the world, there’s no denying that consumer tastes change across every sector, from food and beverage to fashion, electronics, and media. Coffee is no...