Café Management

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Recent Articles

November 10, 2021

Six coffee consumer trends around the world & how café owners can adapt to them

November 9, 2021

How can coffee shops diversify into offering different products?

November 2, 2021

A coffee shop owner’s guide to finding a wholesale roaster

September 30, 2021

A barista’s guide to drink development

August 25, 2021

Maximising water quality & consistency in your coffee shop

December 9, 2021

Exploring Greek coffee shop culture

Greece is one of the oldest and most prominent coffee consuming markets in the world. It’s estimated that as early as the 17th century, there were over 300 coffee houses in the Greek port city of Thessaloniki alone. As the years have passed, coffee has become even more firmly entrenched in Greek culture. Today, traditional coffee houses remain a staple of modern Greek life, while a burgeoning specialty coffee scene… read more

Greece is one of the oldest and most prominent coffee consuming markets in the world. It’s estimated that as early as the 17th century, there were over 300 coffee houses in the Greek port city of Thessaloniki alone. As the… read more

February 26, 2020

How to Profitably Serve Cold & Sparkling Drinks in a Coffee Shop

The market for cold drinks is growing rapidly. From sparkling teas and lemonades to cold brew coffee, customers are increasingly thirsty for a more refreshing...

February 13, 2020

Entering China’s Emerging Coffee Market

China might be the fourth-largest country in the world and have the largest population on earth, but it has one of the world’s lowest coffee...

February 5, 2020

Deconstructing Russia’s Coffee Market

When you envision a country with a flourishing specialty coffee scene, Russia probably doesn’t come to mind. Despite being the ninth most populous country on...

January 24, 2020

Onboarding New Baristas: What Café Owners Need to Know

A thriving specialty coffee shop environment revolves around consistently crafting and serving bespoke, high-quality beverages – and your staff’s performance is essential to being able to...

January 16, 2020

How Cold Brew Captured The Millennial Market

Cold brew is a popular drink in many specialty coffee shops around the world. This is in large part thanks to demand from millennial coffee...

December 18, 2019

Managing Customer Expectations in Your Coffee Shop

To run a specialty coffee shop, you need an experienced and passionate team of staff members at your side. However, your success will depend on...

December 16, 2019

Barista vs Machine: The Role of High-Tech Coffee Shop Equipment

Try to imagine a coffee shop without a barista. Now try to imagine it without an espresso machine. Which seems the most improbable? Machines have...

December 3, 2019

How to Prepare Your Café For The Festive Season

December is a month packed with celebrations, including Christmas, Hanukkah, Kwanzaa, and Las Posadas. It’s a busy time for businesses, and one that could benefit...

December 2, 2019

Managing Staff Shortages During Seasonal Peak Periods

During seasonal holidays, most coffee shops are inundated with customers. If you’re a coffee shop owner or manager, it can be one of the most...

November 13, 2019

How to Manage Staff Discipline in Your Café

People visit cafés for their coffee, but whether they’ll stay comes down to the service they’ll receive.  Having the right staff in your café is...

November 1, 2019

A Coffee Shop Owner’s Guide to Handling Food & Dairy Allergies

Everything from almond milk to nut brownies can trigger severe reactions in allergy sufferers. If your coffee shop isn’t prepared for this, it could lead...

September 20, 2019

How to Adjust Espresso Extraction & Create New Recipes

The extraction of your new single origin espresso is off: what do you do? Adjust the dose? Grind size? Water temperature? Or perhaps it’s about...

September 13, 2019

How to Create a Coffee Shop Food Menu That Minimises Waste

Specialty coffee may be at the heart of your café, but a good coffee shop also has a food menu that encourages customers to stay...

September 5, 2019

How Much Should You Pay Your Baristas?

Baristas are an essential part of the success or failure of your coffee shop, and their wages likely make up a large part of your...

August 21, 2019

How Long Should It Take You to Train Your Baristas?

The list of things you need to train your baristas on is long. There’s pulling espresso shots, steaming silky-smooth milk, pouring symmetrical latte art, preparing...

August 19, 2019

Planning For a Positive Work Culture in Your Coffee Shop

Demotivated employees, sloppy work, and resignations from your best team members: all things that can make a coffee shop unprofitable. And all of them can...