How Café Owners Can Tap Into The Cold Brew Market
If you operate a café, you’ll want to keep up with the specialty coffee trends that apply to your business and find a way to...
Café Management
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April 19, 2021
“Efficiency increases productivity”: Organising barista workflow in your coffee shop
Customer satisfaction is a key aim for every coffee shop. By providing high quality food and drinks with friendly, efficient service, your customers will be happy and more likely to return. This is a great pathway to long-term success. Naturally, a big part of any efficient service is workflow. In hospitality, this word is generally used to describe the process of how a team serves customers. But how do we… read more
Customer satisfaction is a key aim for every coffee shop. By providing high quality food and drinks with friendly, efficient service, your customers will be happy and more likely to return. This is a great pathway to long-term success. Naturally,… read more
What Is a Spanish Latte?
Enter a coffee shop and order a Spanish Latte, and you’ll probably get an espresso-based drink made with milk and condensed milk. However, visit other...
A Coffee Shop Favourite: Why Is Oat Milk so Popular?
A few years ago, you would struggle to find any coffee shops offering oat milk as a non-dairy alternative. Yet today, oat milk is everywhere...
Serving Food in Specialty Coffee Shops
Introducing new customers to specialty coffee or converting coffee enthusiasts to new origins and exotic varieties is one of the great things about operating a...
What Is a Piccolo Latte & How Do I Make It?
The piccolo latte is a mysterious drink. This little milk beverage can be hard to find and is commonly misunderstood. However, it can be a...
What Is Kombucha?
If you’ve visited a coffee shop recently or browsed the drinks aisle of your local supermarket, there’s a good chance you’ll have seen bottles of...
How to Profitably Serve Cold & Sparkling Drinks in a Coffee Shop
The market for cold drinks is growing rapidly. From sparkling teas and lemonades to cold brew coffee, customers are increasingly thirsty for a more refreshing...
Entering China’s Emerging Coffee Market
China might be the fourth-largest country in the world and have the largest population on earth, but it has one of the world’s lowest coffee...
Deconstructing Russia’s Coffee Market
When you envision a country with a flourishing specialty coffee scene, Russia probably doesn’t come to mind. Despite being the ninth most populous country on...
Onboarding New Baristas: What Café Owners Need to Know
A thriving specialty coffee shop environment revolves around consistently crafting and serving bespoke, high-quality beverages – and your staff’s performance is essential to being able to...
How Cold Brew Captured The Millennial Market
Cold brew is a popular drink in many specialty coffee shops around the world. This is in large part thanks to demand from millennial coffee...
Managing Customer Expectations in Your Coffee Shop
To run a specialty coffee shop, you need an experienced and passionate team of staff members at your side. However, your success will depend on...
Barista vs Machine: The Role of High-Tech Coffee Shop Equipment
Try to imagine a coffee shop without a barista. Now try to imagine it without an espresso machine. Which seems the most improbable? Machines have...
How to Prepare Your Café For The Festive Season
December is a month packed with celebrations, including Christmas, Hanukkah, Kwanzaa, and Las Posadas. It’s a busy time for businesses, and one that could benefit...
Managing Staff Shortages During Seasonal Peak Periods
During seasonal holidays, most coffee shops are inundated with customers. If you’re a coffee shop owner or manager, it can be one of the most...
How to Manage Staff Discipline in Your Café
People visit cafés for their coffee, but whether they’ll stay comes down to the service they’ll receive. Having the right staff in your café is...