Café Management

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Recent Articles

September 8, 2022

How can coffee shops hire & retain long-term staff?

August 22, 2022

How can coffee shops reduce single-use cup waste? 

August 17, 2022

Designing an autumn menu for your coffee shop

August 3, 2022

Why is staff turnover an issue for coffee shops?

June 16, 2022

Using software and data to improve performance in coffee shops

September 21, 2022

Creating a signature blend for your coffee shop

In today’s competitive specialty coffee market, it’s important for coffee shops to stand out. One of the many ways they can do this is by roasting coffee in-store – creating a unique customer experience that also maximises coffee freshness. Coffee shops can also develop their own signature blends, which help to differentiate them from their competitors. Signature blends not only provide a consistent and repeatable flavour profile for consumers, but… read more

In today’s competitive specialty coffee market, it’s important for coffee shops to stand out. One of the many ways they can do this is by roasting coffee in-store – creating a unique customer experience that also maximises coffee freshness. Coffee… read more

July 16, 2015

Should We Allow Customers to Dictate How Coffee Is Served?

“Which customer ordered the extra hot skinny Ethiopian Albino? Extra hot skinny Ethiopian Albino? Oh, here you go.” “Thanks, mate.” “You’re welcome.” You’ve just read...

June 11, 2015

Are You a Specialty Coffee Lover or a Lover of Cafés?

Understanding Consumer Behaviour For those who often host cupping sessions at cafés, I am sure you have come across the experience that I am about...

May 30, 2015

5 Golden Rules for Opening Your Own Coffee Shop?

So you’ve decided to open your own coffee shop? And I assume not just anywhere in the world, but in a country that is producing...

May 21, 2015

Bribery & Corruption – Running a Coffee Shop in an Underdeveloped Nation

I couldn’t really believe what I was hearing. If I understood correctly, I was being asked for a kickback so that this particular vendor would...

May 13, 2015

Catering to Coffee Customers in Rural Guatemala

At the bottom of every menu in La Fábrica, you will find this sentence: “No aplicamos azúcar a ninguna bebida si no lo pide”, basically saying we don’t put sugar...

April 29, 2015

Why is it Difficult For Cafés at Origin to Purchase Coffee

My first nine weeks in Guatemala were spent studying Spanish in Antigua – arguably the Latin American hotspot for coffee. Armed with my notebook to...

April 26, 2015

Coffee Shop Culture According to a Coffee Pro: Introduction

In this article series, I will explore coffee shop culture and what motivates coffee business decisions. We will look at a range of questions: How do consumer expectations drive these...

January 20, 2015

Tips for Organizing an AeroPress Championship

Insights from Successful Competition Organisers & Winners… Ximena Rubio – Organiser, Mexico (2015) ` “Organizing a championship is organizing a big bunch of people coming...