Should We Allow Customers to Dictate How Coffee Is Served?
“Which customer ordered the extra hot skinny Ethiopian Albino? Extra hot skinny Ethiopian Albino? Oh, here you go.” “Thanks, mate.” “You’re welcome.” You’ve just read...
Café Management
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September 8, 2022How can coffee shops hire & retain long-term staff?
August 22, 2022How can coffee shops reduce single-use cup waste?
August 17, 2022Designing an autumn menu for your coffee shop
August 3, 2022Why is staff turnover an issue for coffee shops?
June 16, 2022Using software and data to improve performance in coffee shops
September 21, 2022
Creating a signature blend for your coffee shop
In today’s competitive specialty coffee market, it’s important for coffee shops to stand out. One of the many ways they can do this is by roasting coffee in-store – creating a unique customer experience that also maximises coffee freshness. Coffee shops can also develop their own signature blends, which help to differentiate them from their competitors. Signature blends not only provide a consistent and repeatable flavour profile for consumers, but… read more
In today’s competitive specialty coffee market, it’s important for coffee shops to stand out. One of the many ways they can do this is by roasting coffee in-store – creating a unique customer experience that also maximises coffee freshness. Coffee… read more
Are You a Specialty Coffee Lover or a Lover of Cafés?
Understanding Consumer Behaviour For those who often host cupping sessions at cafés, I am sure you have come across the experience that I am about...
5 Golden Rules for Opening Your Own Coffee Shop?
So you’ve decided to open your own coffee shop? And I assume not just anywhere in the world, but in a country that is producing...
Bribery & Corruption – Running a Coffee Shop in an Underdeveloped Nation
I couldn’t really believe what I was hearing. If I understood correctly, I was being asked for a kickback so that this particular vendor would...
Catering to Coffee Customers in Rural Guatemala
At the bottom of every menu in La Fábrica, you will find this sentence: “No aplicamos azúcar a ninguna bebida si no lo pide”, basically saying we don’t put sugar...
Why is it Difficult For Cafés at Origin to Purchase Coffee
My first nine weeks in Guatemala were spent studying Spanish in Antigua – arguably the Latin American hotspot for coffee. Armed with my notebook to...
Coffee Shop Culture According to a Coffee Pro: Introduction
In this article series, I will explore coffee shop culture and what motivates coffee business decisions. We will look at a range of questions: How do consumer expectations drive these...
Tips for Organizing an AeroPress Championship
Insights from Successful Competition Organisers & Winners… Ximena Rubio – Organiser, Mexico (2015) ` “Organizing a championship is organizing a big bunch of people coming...