Café Management

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Recent Articles

November 10, 2021

Six coffee consumer trends around the world & how café owners can adapt to them

November 9, 2021

How can coffee shops diversify into offering different products?

November 2, 2021

A coffee shop owner’s guide to finding a wholesale roaster

September 30, 2021

A barista’s guide to drink development

August 25, 2021

Maximising water quality & consistency in your coffee shop

December 9, 2021

Exploring Greek coffee shop culture

Greece is one of the oldest and most prominent coffee consuming markets in the world. It’s estimated that as early as the 17th century, there were over 300 coffee houses in the Greek port city of Thessaloniki alone. As the years have passed, coffee has become even more firmly entrenched in Greek culture. Today, traditional coffee houses remain a staple of modern Greek life, while a burgeoning specialty coffee scene… read more

Greece is one of the oldest and most prominent coffee consuming markets in the world. It’s estimated that as early as the 17th century, there were over 300 coffee houses in the Greek port city of Thessaloniki alone. As the… read more

September 9, 2015

5 Reasons Cafés Are Perfect Places to Do Work

There’s something enchanting about spending a morning at a coffee shop. The humdrum of people, the coffee grinder at work, the sweet coffee aroma hitting...

September 1, 2015

Design 101: 6 Ways to Make Customers Return to Your Cafe

Design is everywhere. It’s in the packaging of the coffee sitting on your counter. It’s in the art hanging on the wall in your favorite...

August 27, 2015

3 Steps to Crafting a Successful Specialty Coffee Brand

Are you dreaming of a café or coffee roastery of your own, but find the idea of running a business daunting? Or are you already...

August 20, 2015

Is Espresso & Tonic a Match Made in Heaven or Hell?

A coppery-coloured espresso suspended over a transparent, bubbly bed of tonic water—it’s easy to see the appeal. Stumptown Coffee, one of the pioneers of the...

August 12, 2015

How to Introduce Customers to Third Wave Coffee

With third wave coffee shops everywhere, specialty coffee websites, specialty coffee associations, World Championships, and public cuppings, it’s easy to become insulated in third wave...

July 27, 2015

How to Grow a Socially Responsible Specialty Coffee & Cycling Culture

Like any business venture, opening a café can be risky. In Quito, where specialty coffee culture is nascent, the risk is even higher. While various...

July 24, 2015

Quick cold brew: how to make one in just 60 seconds

Extraction is a word that sums up every coffee-making process in existence You add solid grounds into water, and voilà, you can enjoy an infused...

July 16, 2015

Should We Allow Customers to Dictate How Coffee Is Served?

“Which customer ordered the extra hot skinny Ethiopian Albino? Extra hot skinny Ethiopian Albino? Oh, here you go.” “Thanks, mate.” “You’re welcome.” You’ve just read...

June 11, 2015

Are You a Specialty Coffee Lover or a Lover of Cafés?

Understanding Consumer Behaviour For those who often host cupping sessions at cafés, I am sure you have come across the experience that I am about...

May 30, 2015

5 Golden Rules for Opening Your Own Coffee Shop?

So you’ve decided to open your own coffee shop? And I assume not just anywhere in the world, but in a country that is producing...

May 21, 2015

Bribery & Corruption – Running a Coffee Shop in an Underdeveloped Nation

I couldn’t really believe what I was hearing. If I understood correctly, I was being asked for a kickback so that this particular vendor would...

May 13, 2015

Catering to Coffee Customers in Rural Guatemala

At the bottom of every menu in La Fábrica, you will find this sentence: “No aplicamos azúcar a ninguna bebida si no lo pide”, basically saying we don’t put sugar...

April 29, 2015

Why is it Difficult For Cafés at Origin to Purchase Coffee

My first nine weeks in Guatemala were spent studying Spanish in Antigua – arguably the Latin American hotspot for coffee. Armed with my notebook to...

April 26, 2015

Coffee Shop Culture According to a Coffee Pro: Introduction

In this article series, I will explore coffee shop culture and what motivates coffee business decisions. We will look at a range of questions: How do consumer expectations drive these...

January 20, 2015

Tips for Organizing an AeroPress Championship

Insights from Successful Competition Organisers & Winners… Ximena Rubio – Organiser, Mexico (2015) ` “Organizing a championship is organizing a big bunch of people coming...