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Recent Articles

December 18, 2019

Managing Customer Expectations in Your Coffee Shop

December 17, 2019

How to Minimize Injury & Maximize Comfort Behind The Bar

November 18, 2019

How Temperature Can Impact Your Experience of Coffee

November 1, 2019

A Coffee Shop Owner's Guide to Handling Food & Dairy Allergies

September 20, 2019

How to Adjust Espresso Extraction & Create New Recipes

October 8, 2020

Supporting Baristas Through Covid-19: Cafés, Customers & Companies

Covid-19 has affected everyone across the coffee supply chain, from producers through to baristas. More than 90% of cafés around the world have had to close their doors at some point. And while the impact for some coffee shops has been manageable, for many, the sudden loss of business has been devastating.  Unfortunately, as much as this affects coffee shops, it also affects the people who work in them, too.… read more

Covid-19 has affected everyone across the coffee supply chain, from producers through to baristas. More than 90% of cafés around the world have had to close their doors at some point. And while the impact for some coffee shops has… read more

November 19, 2018

Why Formal Coffee Training & Courses Are an Investment

There are many ways to learn more about coffee: you can watch YouTube tutorials; read books and online coffee resources; experiment with brew methods; find...

November 16, 2018

How To Improve Consistency When Making Espresso-Based Drinks

A specialty coffee shop receives a bad review. “The espresso wasn’t as good as last time,” the review says. “The shop has gone downhill.” The...

November 9, 2018

How Do Espresso Machines Work?

Making an espresso is a daily task for millions of people around the world. But how many of us understand what the machine does? When...

November 8, 2018

What’s The Truth About Decaffeinated Coffee?

Many of us have experienced the effects of too much coffee. Shaky hands, a racing heartbeat, and anxiety are common experiences caused by over-caffeination. For...

November 2, 2018

How to Clean & Maintain Your Espresso Machine

You can’t serve good coffee if your espresso machine is dirty or in need of repair. Cleaning and maintaining your equipment should be one of...

October 11, 2018

How Does Elevation Affect Your Ideal Coffee Brew Temperature?

There’s so much to consider when brewing exceptional coffee: grind size, brew time, pulsing and water dispersal, brew temperature… and elevation? Yes, elevation. While some...

September 17, 2018

5 Barista Champions on How They Chose Their Competition Coffee

If you were to compete in the World Barista Championship, which coffee would you use? This is one of the hardest and most important choices...

July 27, 2018

Why Trade Shows Are Great Opportunities for Coffee Education

Trade shows are a marketing investment, a networking opportunity, a place where contracts are signed and deals made – but that’s not all. They also...

July 20, 2018

How Have World AeroPress Champion Recipes Changed Over The Years?

It’s been ten glorious years since the first World AeroPress Championship: ten years of experimental, creative, boundary-pushing – and, above all, fun – performances. When...

July 4, 2018

Testing Water in Pursuit of Excellent Coffee

As I watch the slow drip of my morning pour over, I like to tell myself that this coffee counts towards my daily intake of...

June 29, 2018

How Can Water Flow Rate Help You Pull Better Espresso Shots?

Have you ever struggled to keep your espresso extraction time consistent? Perhaps you’ve checked the machine to confirm the pressure and temperature are steady. You’re...

June 28, 2018

How Cafés Can Blend Quality, Efficiency, & Customer Service

Handling never-ending lines of people waiting anxiously for their coffees? Taking complex and extensive drink orders? Serving curious customers new to the specialty coffee world?...

June 21, 2018

What Café Owners & Baristas Need to Know About Water Quality

Great coffee beans: check. Great equipment: check. Great recipe: check. So why doesn’t your brewed coffee taste great? It could be the water. Water makes...

June 15, 2018

How Grind Size Can Help You Brew Better-Tasting Coffee

So, you want your coffee to taste even more delicious, sweet, and balanced. You want that incredible aroma and lingering aftertaste. And you want this...

May 29, 2018

Coffee Industry Looks to Brazil as It Hosts 4 World Championships

2018 will be a good year for Brazil and International Coffee Week (ICW): the SCA just announced that the country will host the World Brewer’s Cup...

April 30, 2018

How to Increase or Reduce Coffee Acidity During Brewing

Coffee acidity is a divisive term in coffee brewing. For some, it signals sharp, sour flavours. For others, it’s a revered attribute of a high-quality...