When “Have a Nice Day!” Is Bad Customer Service
What’s a barista to do when a customer’s having a bad day? Adapt. Excellent coffee should be accompanied by great customer service. However, people don’t...
Viviana is a contributor based in Puerto Rico
What’s a barista to do when a customer’s having a bad day? Adapt. Excellent coffee should be accompanied by great customer service. However, people don’t...
My first cup of coffee is an important part of my morning ritual. And while I’ll use any brewing device for it, most of the...
If you’ve yet to discover #ilivewhereyouvacation, I’d advise you to not look it up while you’re working. Puerto Rico is one place you’ll see a...
In Puerto Rico, we’ve been tirelessly cultivating coffee for 280 years. Through its highs and its lows, the production of this bean has heavily marked...