March 14, 2017

When “Have a Nice Day!” Is Bad Customer Service

What’s a barista to do when a customer’s having a bad day? Adapt. Excellent coffee should be accompanied by great customer service. However, people don’t...

August 11, 2016

Interview: How Did Alan Adler Invent The AeroPress?

My first cup of coffee is an important part of my morning ritual. And while I’ll use any brewing device for it, most of the...

July 4, 2016

5 Must-Visit Coffee Shops in Puerto Rico

If you’ve yet to discover #ilivewhereyouvacation, I’d advise you to not look it up while you’re working. Puerto Rico is one place you’ll see a...

March 3, 2016

Puerto Rican Coffee: The Bittersweet History & Rise of Specialty

In Puerto Rico, we’ve been tirelessly cultivating coffee for 280 years. Through its highs and its lows, the production of this bean has heavily marked...