April 3, 2017

Why Are Some Coffees Sweeter Than Others?

Bitter coffee? That’s a thing of the past. Now, specialty professionals and consumers alike want their morning coffee to have a hint of sweetness –...

March 3, 2017

Café Life: 5 Ways to Get Your Customers to Return

Repeat customers are wonderful. They represent increased income for less marketing efforts, good word-of-mouth recommendations, and higher chances of satisfied customers. (Not to mention better...

February 13, 2017

5 Important Habits for New Baristas

Barista: the word used to mean a student job, a job-between-more-important-jobs, a low-income part-time role. But not any more. Not now there are barista championships...

January 17, 2017

Good Coffee Fast: How to Blend Speed and Quality

Think quick coffee is for fast food places? Think again. Before the third wave struck, baristas could work faster because quality was less important. And...

December 29, 2016

Why You Should Consider Offering Single Shots

Double shots are so common in specialty coffee, that many cafés have removed the option by using double baskets with naked portafilters. But I believe...

December 5, 2016

Does Latte Art Make Your Coffee Better – Or Worse?

Imagine going to a third wave coffee shop, ordering a flat white, and receiving a perfectly extracted, delicious flat white… without latte art. World gone...

November 7, 2016

How to Serve Consistent Good Coffee in a Café

The fancy tattoos, the laid-back environment, the creative latte art… it’s easy to see why people say coffee is an art, not a science. But...