Service: The Missing Step in Serving Specialty Coffee?
Let’s take James Hoffman’s analogy and talk about burgers and service. (Don’t worry, you’re on the right site, and we’ll start talking about coffee soon.) Think...
Eric is a contributor based in the USA
Struggling To Make Money? Here Are 6 Ways to Maintain A Profitable Coffee Shop
Maybe you dream of one day owning your own specialty café. Maybe you already own a shop but are struggling to get out of the...
6 Tips for Blow-You-Away Specialty Coffee Cocktails
Coffee cocktails: What’s not to love? Well, unless your coffee cocktail is just coffee plus syrup, of course. In that case, my condolences to you....
Design 101: 6 Ways to Make Customers Return to Your Cafe
Design is everywhere. It’s in the packaging of the coffee sitting on your counter. It’s in the art hanging on the wall in your favorite...
How to Introduce Customers to Third Wave Coffee
With third wave coffee shops everywhere, specialty coffee websites, specialty coffee associations, World Championships, and public cuppings, it’s easy to become insulated in third wave...