Under the Microscope: What Does a Coffee Importer Do?
Importers are the bridge between the two ends of the coffee spectrum. They connect farmers with roasters. They find interesting lots of coffee, set up ...read more
Eric is a contributor based in the USA
Omni Roast: Is There One Roast to Rule Them All?
Roasting sets the stage for eye-opening coffee experiences. After all, no amount of brewing technique can salvage a poorly roasted coffee. But do we need ...read more
Even More Ways to Fund Your Dream Shop
Starting a new coffee shop? You’re in for an extremely rewarding career – but you should also be prepared for a lot of hard work, ...read more
Coffee Cocktails: The 3 Rules for Using Syrup
Love coffee cocktails? Not sure how to create your own? Never fear: designing cocktails isn’t as intimidating as it may seem. In fact, if you ...read more
Coffee Cocktails: How to Make Your Own Simple Syrups
When specialty coffee first came into its own, it suddenly became cool to be a purist. No cream or sugar. No blended drinks. And no ...read more
How to Spot a Leader: Growing Baristas into Managers
Growing baristas into managers is much like growing coffee. You could just pick a lot of cherries and process them with whatever equipment you have ...read more
5 Steps to Getting the Best Service from YOUR Local Barista
Here at Perfect Daily Grind, we think a lot about providing great customer service. But there’s a flip side to this too: being the customer. ...read more
5 Tips for Hiring The Perfect Barista
Hiring the perfect barista is like chasing the perfect shot: difficult, but worth the effort. Many people still view being a barista as a part-time ...read more
Eco-Friendly: 6 Ways to Minimize Waste in Coffee Shops
Going green isn’t just the right thing to do; it’s also good business. In fact, perhaps the best way to improve your bottom line and ...read more
4 Practical Ways to Teach Third Wave Coffee to Second Wave Consumers
I’ve no doubt that you love great coffee: you’re in the specialty coffee industry, after all. If you’re anything like me, you’ve spent countless hours ...read more
Five Things No One Tells You About Opening a Third Wave Coffee Shop
You’ve dreamed about opening a coffee shop for ages. You’ve got the layout and the design mapped out perfectly. You know which coffees and which ...read more
How to Choose a Payment Processing & POS System: 10 Steps
With all the complexities of running your own coffee business, shopping around for the best point of sale (POS) system can seem like a nightmare. ...read more
Barista Skills: 7 Ways to Make a Great First Impression
Think back to your first favourite coffee shop – real coffee shop, that is, not the chain ones you went to before you knew what coffee was. You probably ...read more
Hold the Dairy: A Barista’s Guide to Alternative Milk
I have a confession to make: I don’t really drink alternatives to dairy milk. Being part Swedish, I could drink heavy cream all day long ...read more
What Should You Do If a Customer Wants “Bad” Coffee?
It’s become cool to cop an attitude about certain drinks. You know what I’m talking about – the barista complaining about making too many single ...read more
4 Steps to Serving Seasonal Drinks in 3rd Wave Style
It’s that time of year again, when a certain coffee chain rolls out a particular drink for a limited time only. Devotees have waited for ...read more